Unable to view course / Can't See Class
If you are unable to view your online courses or view your exams:
- First, make sure that you are logged in and click on 'My Courses' OR 'My Exams.'
Next, ensure your course has not expired (we allow one year from the purchase date).
If you cannot see an 'Open Course' or 'Course Title' button, give us a call or send us an email for us to see what is going on and fix the issue.
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Can't start an exam
If you are unable to view your online courses or view your exams: First, make sure you log in to your CE Massage account and click on 'My Courses' OR 'My Exams.' Next, ensure your course has not expired (we allow one year from the purchase date). If ...
I cannot login to my account!
If you are unable to log in to your account, you may be using incorrect login credentials. If you have already reset your password, please allow a couple of minutes to receive to 'Forgotten' password email. If you are still not receiving the email, ...
How does online testing work?
Online testing is straightforward and simple, allowing you to work at your own pace without waiting for others. You will receive your certificate immediately after successfully passing the exam. After you have purchased a course, you will have access ...
Is the online exam timed?
No, the exams are not timed, so you can go at your own pace. With us, you have the ability to save your exam while taking it, allowing you to come back at a later time to complete the exam. This allows you complete flexibility with your schedule! Our ...
Washington DC Renewal Requirements
YES, we are accepted for Washington DC Requirements: For Washington DC, you need: 14 hours every 2 years (Jan 31st Odd Years) Breakdown of the hours: 6 out of the 14 hours must be live, in-class 3 of the 14 hours must be in Ethics 2 out of the 14 ...
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Payment Plans & Methods for Courses
Pay your way! We accept all major credit cards, including Visa, Mastercard, Discover, and American Express. Prefer digital wallets? We’ve got you covered with Cash App Pay, Apple Pay, Google Pay, Amazon Pay, and PayPal. Need more flexibility? Take ...
Contact Us
Normal Hours Mon-Fri 10am-6pm ET / 7am-3pm PT Phone Information Phone: 1-855-586-9053 (Calls Only. No texting) Monday - Friday from 10:00am-6:00pm Eastern Time Contact Form / Email Us Days Closed / Holidays CE Massage is closed on the following dates ...
New York Massage Renewal Requirements
YES, we are accepted for New York Sponsor #17 Requirements: For New York, you need: 36 hours every 3 years Breakdown of the hours: All hours can be online with an approved sponsor. No live classes are required. We are approved sponsor #17 for New ...
What happens if I fail?
Failing: Anything under 70% is considered a failing score and requires you to retake the exam without being given your right or wrong answers. If you fail an exam, you are allowed two more times (automatically) to take the exam without any additional ...
Is the online exam timed?
No, it is not timed. You even have the ability to save your exam while taking it. This means that you can come back at a later time to complete the exam. Our exams are considered 'Open Book.' This allows you to look back through the Study Material ...