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• My name changed, but is not on the certificate…

  All certificates are created without the ability to be edited except by CE Massage®. The reason for this is to limit and prevent fraud.  We are held accountable for each certificate we issue. We may recreate or modify a certificate IF You need to ...

• I cannot login to my account!

  If you are unable to log in to your account, you may be using incorrect login credentials. If you have already reset your password, please allow a couple of minutes to receive to 'Forgotten' password email. If you are still not receiving the email, ...

• Why do I need an account?

  It is required that you have an account on CE Massage. The reason is to take courses and complete exams; the course has to be assigned to someone. It is very easy to sign up for an account; the best part is that all of your records will be in that ...

• Unable to view course / Can't See Class

  If you are unable to view your online courses or view your exams: First, make sure that you are logged in and click on 'Course Study Material' OR 'Take Exam.' Next, ensure your course has not expired (we allow one year from the purchase date). If you ...

• How do I access my Certificates?

  All certificates are stored within your account on https://www.cemassage.com. After successfully passing an exam, you will have immediate access to your certificate. You are also emailed a link to your certificate.  To access a certificate, follow ...

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• Contact Us

  Normal Hours Mon-Fri 10am-6pm ET / 7am-3pm PT Phone Information Phone: 1-855-586-9053 (Calls Only. No texting) Monday - Friday from 10:00am-6:00pm Eastern Time Contact Form / Email Us Days Closed / Holidays CE Massage is closed on the following dates ...

• Payment Plans for Courses

  Do NOT use the links below unless directed by a customer service representative at CE Massage. Doing so without speaking to a representative will result in courses not being assigned to your account.             Payment Plan Partners             ...

• New York Massage Renewal Requirements

  YES, we are accepted for New York Sponsor #17 Requirements: For New York, you need: 36 hours every 3 years Breakdown of the hours: All hours can be online with an approved sponsor. No live classes are required. We are approved sponsor #17 for New ...

• What happens if I fail?

  Failing: Anything under 70% is considered a failing score and requires you to retake the exam. If you fail an exam, you are allowed two more times to take the exam without any additional cost. (At your fourth attempt, you are charged a fee) To reset ...

• Is the online exam timed?

  No, it is not timed. You even have the ability to save your exam while taking it. This means that you can come back at a later time to complete the exam. Our exams are considered 'Open Book.' This allows you to look back through the Study Material ...