General
States We Submit Credit For
GETTING CREDIT FOR MASSAGE THERAPY – PLEASE READ For Renewal Guidelines, go to www.CEMassage.com > Renewal Info Submission of credit to the states and entities below takes place a maximum of one week from the date you completed the course (most ...
Which courses are accepted for New York?
To filter courses that are accepted for New York, go to: https://www.cemassage.com/courses?new_york OR Go to Find Courses. You will see a search bar with "Select State." Click "Select State". Select "New York" Click the blue "Search" button. Under ...
Do you report credits?
Please note that all courses available on CE Massage® will be displayed regardless of acceptance for a specific state, category, or licensing approval. Approval for each course/package in each state is not guaranteed. Even if the provider is directly ...
Can I leave and come back later?
Absolutely! The only time limitation is we allow one year from the purchase date to complete courses. You could read some of it today, log into a different device tonight and keep studying. You could answer ten questions today, come back five weeks ...
Human Trafficking Course and Accepted States
This particular subject matter is not acceptable for some states. Link to course For Florida - Yes, this particular course is accepted and approved for the Human Trafficking category for your massage license renewal. Course Approval Number: 20-730234 ...
I want to exchange a course for something else
Once a course has been assigned to an account, we generally will not exchange it for another course. Please be sure as to which courses you want before ordering. If you do not like courses in a specific package, give us a call prior to ordering, and ...
How do I access my Certificates?
Certificates from the past 6 years are securely stored in your account on https://www.cemassage.com. After successfully passing an exam, you will have immediate access to your certificate. You are also emailed a link to your certificate. To access a ...
Are your courses entirely online?
Yes, all our courses are fully online! Simply create an account, purchase your course(s), and access everything directly from your account. You can view or download the course, take the online test, and instantly receive your certificate upon ...
Is there an expiration on courses purchased?
Yes, each course comes with an expiration date. You have one year from the purchase date to complete it. 1 year or 365 days If you’re unable to complete the course within the one-year timeframe, you have the option to purchase a six-month (180-day) ...
How does online testing work?
Online testing is straightforward and simple, allowing you to work at your own pace without waiting for others. You will receive your certificate immediately after successfully passing the exam. After you have purchased a course, you will have access ...
Is the online exam timed?
No, the exams are not timed, so you can go at your own pace. With us, you have the ability to save your exam while taking it, allowing you to come back at a later time to complete the exam. This allows you complete flexibility with your schedule! Our ...
Do your courses come with video?
No, our courses are not video courses. None of our courses are video or audio at this time. Note: There may be additional material within a course that may contain video or audio, but the entire course is readable.
What are your test questions like?
Our test questions are multiple-choice. This means that you will select one correct answer for each question. Below are a few questions from random courses:
Where can I find my receipt?
First, log in to your account on CEMassage.com. Once you are logged into your account, click on "Profile & Receipts." If you do not see this tab, click "My Account" and then "Profile and Receipts." Then you will see a smaller tab that says ...
Can I use an iPad/Tablet/Phone?
Yes, you can. Our entire website is mobile-friendly. Ordering: You can order online using any device or call us during regular business hours, and we can process your order by phone. Viewing Material: You can view the material within your account ...
How can I sign up for courses, but not receive promotional emails?
When you signup for courses, you are automatically placed into our email distribution. There are two ways to unsubscribe: One) Fill out this form and select "REMOVE" to be unsubscribed Two) You can unsubscribe at that time at the bottom of the email. ...
Are CE hours the same as CEUs?
Generally speaking, yes, they are the same for massage continuing education. Many state boards have different terminology, but below are the general definitions. CE- counts as one hour of continuing education CE hour- counts as one hour of continuing ...
Do I have to sit at the computer the whole time?
It depends. Course Material: Online: You can view the material right on the website, so regardless of your device, you can view it as it is mobile-friendly. In this case, you would be spending the entire time on your device Print: You can also ...
What happens when I pass?
Upon successfully completing a course, you’ll receive an online certificate that you can print immediately if needed. A copy will also be saved in your account under "My Certificates." Be sure to keep a copy of the certificate for your records. When ...
Why do I need an account?
You must have an account on CE Massage to take courses and complete exams, as each course must be assigned to a user. Signing up is quick and easy, and the best part is that all your records will be stored in one place. From your account, you can ...
My name changed
If you changed your name and need it updated within your account you will need to submit this form to us. Please note: We may ask for additional documentation at Company discretion. Link to Name Change Form
My name changed, but is not on the certificate…
All certificates are created without the ability to be edited except by CE Massage®. The reason for this is to limit and prevent fraud. We are held accountable for each certificate we issue. We may recreate or modify a certificate IF You need to ...
Contact Us
Normal Hours Mon-Fri 10am-6pm ET / 7am-3pm PT Phone Information Phone: 1-855-586-9053 (Calls Only. No texting) Monday - Friday from 10:00am-6:00pm Eastern Time Contact Form / Email Us Days Closed / Holidays CE Massage is closed on the following dates ...
Is there an expiration on courses purchased?
Yes, you have one year (365 days) from the purchase date; however, you may purchase an extension of time (within 60 days of the expiration). To purchase an extension, you can log in to your account and click 'Extend Expiration.' You will see the ...
Is the online exam timed?
No, it is not timed. You even have the ability to save your exam while taking it. This means that you can come back at a later time to complete the exam. Our exams are considered 'Open Book.' This allows you to look back through the Study Material ...
What happens if I fail?
Failing: Anything under 70% is considered a failing score and requires you to retake the exam without being given your right or wrong answers. If you fail an exam, you are allowed two more times (automatically) to take the exam without any additional ...