It is imperative that you enter your massage license information prior to completing an exam. This information goes on your certificate, as well as what we go by to submit credits to states such as Florida, Georgia, Louisiana, South Carolina, and Tennessee. You can add your license number when you first create an account, under "Profile and Receipts" then "Certification Numbers," as well as right before you take an exam (see below).
If you entered in the license number AFTER taking an exam, it will NOT appear on your certificate as certificates cannot be edited unless there is a license number mistake (more info). If your state requires that your license number needs to be on your certificate OR you are in Florida, Georgia, Louisiana, South Carolina, or Tennessee, simply contact us.
We will update your certificate, and the new, updated certificate will be able to be downloaded within your account.