I did not enter in my license number...
It is imperative that you enter your massage license information prior to completing an exam. This information goes on your certificate, as well as what we go by to submit credits to specific states*. You can add your license number when you first create an account, under "Profile and Receipts" then "Certification Numbers," as well as right before you take an exam (see below).
If you entered in the license number AFTER taking an exam, it will NOT appear on your certificate as certificates cannot be edited unless there is a license number mistake (more info). If your state requires that your license number needs to be on your certificate OR you are in one of the states we report credit for (see link), or Tennessee, simply contact us.
We will update your certificate, and the new, updated certificate will be able to be downloaded within your account.
Quick Links
Related Articles
My name changed, but is not on the certificate…
All certificates are created without the ability to be edited except by CE Massage®. The reason for this is to limit and prevent fraud. We are held accountable for each certificate we issue. We may recreate or modify a certificate IF You need to ...Georgia Massage Renewal Requirements
YES, we are accepted for Georgia Yes, we report credits directly to GA. Requirements: For Georgia, you need: 24 hours every 2 years (Oct 31st Even Years) Breakdown of the hours: 12 of the 24 hours must be taken in-person, the other 12 hours can be ...Montana Massage Renewal Requirements
YES, we are accepted for Montana Requirements: Montana, you need: 12 hours every 2 years (Even Years) What we can do for you: You can do ALL 12 hours with us online at www.CEMassage.com Which courses can I take: Almost all of our courses are accepted ...How do I access my Certificates?
Certificates from the past 6 years are securely stored in your account on https://www.cemassage.com. After successfully passing an exam, you will have immediate access to your certificate. You are also emailed a link to your certificate. To access a ...Iowa Massage Renewal Requirements
YES, we are accepted for Iowa Requirements: For Iowa, you need: 16 hours every 2 years Breakdown of the hours: 8 of the 16 hours must be taken in-person What we can do for you: You can do 8 out of the 16 hours with us online at www.CEMassage.com ...
Popular Articles
Payment Plans & Methods for Courses
Pay your way! We accept all major credit cards, including Visa, Mastercard, Discover, and American Express. Prefer digital wallets? We’ve got you covered with Cash App Pay, Apple Pay, Google Pay, Amazon Pay, and PayPal. Need more flexibility? Take ...Contact Us
Normal Hours Mon-Fri 10am-6pm ET / 7am-3pm PT Phone Information Phone: 1-855-586-9053 (Calls Only. No texting) Monday - Friday from 10:00am-6:00pm Eastern Time Contact Form / Email Us Days Closed / Holidays CE Massage is closed on the following dates ...New York Massage Renewal Requirements
YES, we are accepted for New York Sponsor #17 Requirements: For New York, you need: 36 hours every 3 years Breakdown of the hours: All hours can be online with an approved sponsor. No live classes are required. We are approved sponsor #17 for New ...What happens if I fail?
Failing: Anything under 70% is considered a failing score and requires you to retake the exam without being given your right or wrong answers. If you fail an exam, you are allowed two more times (automatically) to take the exam without any additional ...Is the online exam timed?
No, it is not timed. You even have the ability to save your exam while taking it. This means that you can come back at a later time to complete the exam. Our exams are considered 'Open Book.' This allows you to look back through the Study Material ...